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Wizz Air

Price-led creative boosts CTR by 30% in airline campaign

Wizz Air is EMEA’s most environmentally sustainable airline (According to CAPA – Centre for Aviation Awards for Excellence 2024), run by a team of dedicated aviation professionals. They have one of the most advanced and youngest fleets in the sky with well over 200 aircraft. Their team of amazing professionals from over 100 countries fly you on nearly 1,000 routes to almost 200 destinations in more than 50 countries.

The Challenge

In the fiercely competitive ultra-low-cost airline market, standing out is essential. Wizz Air sought to attract new customers by pinpointing the messaging that would resonate most and drive website visits.

To uncover this, we researched the key factors influencing flight bookings. Our creative team then translated these insights into compelling marketing assets, ensuring the campaign aligned with what mattered most to travellers.

Wizz Air traditionally used a mix of brand-focused and price-focused campaigns but lacked the data to determine which was most effective in attracting new customers. Our challenge was to design and implement a creative testing plan that would accurately measure which approach drove the highest engagement.

The Strategy

To define our creative strategy, we needed to understand travellers’ motivations when they’re in the early planning phase of their trip.

We uncovered two key factors that emerge in the decision-making process:

  • 37% of travellers say that cost is the most important factor when choosing an airline
  • Brands with higher trust & reputation resulted in higher purchasing intent

With these two variables in mind, we conducted an A/B creative test to determine which messaging – price-led or brand-led – was most compelling to new airline customers.

DV360’s built-in experimentation tool enabled us to measure which creative type drove the highest engagement from our audience in a way that was statistically significant.

The test was conducted in Italy, one of Wizz Air’s key markets, during its two-month autumn branding campaign. Our audience targeting comprised a mix of in-market, affinity and custom audiences curated to reach users with an affinity for low-cost travel. When measuring success, as this was an awareness campaign, we optimised towards both clicks and click-through rate (CTR), alongside reach.

The price-focused creative featured popular destinations for Wizz such as Budapest, Vienna, London and Marrakesh, while the brand-focused creative included inspirational messaging and Wizz Air branding.

To ensure a fair test, we standardised all elements, including targeting, budget, and pacing, across both creative types.

The Results

After a 2 month testing period, we analysed the below results:

Price-led creatives significantly outperformed brand-focused creatives, driving a 30% higher CTR.

This compared to brand creatives among the travel audience in Italy, which suggested that price remains an important motivating factor for engagement, even at the top of the funnel.

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